Privacy Policy

Your privacy is important to us. Learn how LogisticNorth collects, uses, stores, and protects your personal information.

Legal

Our Commitment to Your Privacy

We are committed to protecting your personal information and handling it responsibly in accordance with applicable Canadian privacy laws.

Effective Date: July 21, 2026

At LogisticNorth, we value your privacy and are committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.


1. Information We Collect

We may collect personal and business information that you voluntarily provide when requesting a quote, contacting us, registering for services, or using our customs brokerage solutions.

  • Full name
  • Company name
  • Email address
  • Phone number
  • Business address
  • Import and export information
  • Shipping documentation
  • CARM registration details
  • Information submitted through contact forms

2. Automatically Collected Information

When you browse our website, certain technical information may be collected automatically to improve website performance and user experience.

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages visited
  • Date and time of access
  • Website analytics

3. How We Use Your Information

Your information helps us deliver reliable customs brokerage and logistics services.

  • Respond to quote requests
  • Provide customs brokerage services
  • Assist with CBSA CARM registration
  • Coordinate freight and logistics
  • Prepare customs documentation
  • Improve our website and services
  • Respond to customer inquiries
  • Comply with legal obligations

LogisticNorth does not sell or rent your personal information to third parties.


4. Cookies

We use cookies and similar technologies to improve website functionality, analyze traffic, remember your preferences, and enhance your browsing experience. You may disable cookies through your browser settings at any time.


5. Information Sharing

We only share information when necessary to provide our services or when legally required.

  • Canada Border Services Agency (CBSA)
  • Government agencies
  • Freight carriers
  • Warehouse partners
  • Technology providers
  • Professional advisors
  • Law enforcement where required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or misuse.


7. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.


8. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where permitted.


9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.


11. Contact Us

LogisticNorth

Email: info@logisticnorth.com

Phone: +1 (647) 971-5308

Location: Mississauga, Ontario, Canada

Website: https://logisticnorth.com